Marcus T. Delgado

Profile

ASE Master Technician with 11 years of dealership and independent shop experience diagnosing and repairing domestic and import vehicles across gas, diesel, and hybrid drivetrains. Specializes in advanced diagnostics using OBD-II scan tools, ADAS calibration, and transmission overhaul. Reduced average repair turnaround by 22% at current shop while maintaining a 97% first-visit fix rate over the past two years.

Work Experience

Lead Auto MechanicMar 2019 - Present

Precision Auto Works, Columbus, OH

Diagnose and repair 18–22 vehicles per week across gas, hybrid, and diesel platforms, sustaining a 97% first-visit fix rate that reduced repeat-repair warranty costs by $31,000 annually.
Mentored 3 junior technicians on scan-tool diagnostics and torque-spec procedures, cutting their average diagnostic time from 55 minutes to 32 minutes within 6 months.
Implemented a parts pre-ordering workflow that eliminated same-day parts delays on 80% of scheduled jobs, increasing daily throughput by 2 additional vehicles.

Auto Mechanic IIJun 2015 - Feb 2019

Midway Ford Lincoln, Dublin, OH

Performed full-spectrum warranty and customer-pay repairs on Ford and Lincoln vehicles, completing an average of 45 flat-rate hours per week against a 40-hour target.
Calibrated ADAS components — including lane-keep sensors and adaptive cruise radar — on 200+ vehicles annually following windshield replacements and collision repairs.
Achieved ASE Master Technician certification in 2017, contributing to the dealership's attainment of Ford Blue Oval Certified status that same year.

Auto Mechanic IAug 2013 - May 2015

QuickLane Service Center, Westerville, OH

Executed oil changes, brake services, tire rotations, and multi-point inspections on 30–35 vehicles daily in a high-volume express-service environment.
Upsold recommended services using inspection findings, increasing average ticket value by 18% and contributing $47,000 in additional annual revenue.
Maintained tool and lift equipment logs, reducing unplanned equipment downtime by 40% through consistent preventive maintenance scheduling.

Skills

ASE Master Technician (A1–A8)

OBD-II & Advanced Scan Tool Diagnostics (Snap-on Zeus, Autel MaxiSys)

ADAS Calibration & Alignment

Diesel Engine Repair

Hybrid & EV High-Voltage Systems

Automatic & Manual Transmission Overhaul

Mitchell1 & AllData Shop Management Software

Brake System Hydraulics & ABS Diagnosis

Welding (MIG/TIG — light fabrication)

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