Renata Osei-Bonsu

Profile

Senior Benefits Specialist with 9 years of experience designing, administering, and optimizing employer-sponsored health, retirement, and leave programs for mid-size to enterprise organizations. Deep expertise in ACA compliance, open enrollment strategy, and HRIS-driven benefits automation. Reduced annual benefits administration costs by 18% at current employer while lifting employee participation rates to a 6-year high.

Work Experience

Senior Benefits SpecialistMar 2020 - Present

Meridian Logistics Group, Atlanta, GA

Redesigned open enrollment process using Workday Benefits module, cutting average employee completion time from 47 minutes to 19 minutes and boosting on-time enrollment by 31%.
Negotiated pharmacy benefit carve-out with new PBM vendor, generating $1.2M in annual plan savings while maintaining formulary satisfaction scores above 88% in post-enrollment surveys.
Built and delivered a 12-module financial wellness curriculum reaching 2,400 employees across 8 states, increasing 401(k) participation from 61% to 79% within 18 months.

Benefits SpecialistJun 2016 - Feb 2020

Halcourt Financial Services, Charlotte, NC

Administered medical, dental, vision, FSA, HSA, and COBRA benefits for a workforce of 1,800 employees, maintaining a 99.4% data-accuracy rate across three annual audits.
Led ACA reporting compliance initiative (Forms 1094-C/1095-C) for two consecutive filing cycles with zero IRS penalty assessments, saving an estimated $340,000 in potential fines.
Streamlined leave administration by implementing AbsenceSoft, reducing FMLA case processing time by 42% and decreasing HR ticket volume related to leave inquiries by 28%.

HR & Benefits CoordinatorAug 2014 - May 2016

Treston Community Health Network, Durham, NC

Supported benefits administration for 650 full-time and 200 part-time employees, resolving an average of 85 employee inquiries per month with a 97% first-contact resolution rate.
Coordinated annual wellness fair attracting 430 participants and partnered with EAP vendor to expand mental health resources, contributing to a 14% reduction in short-term disability claims.
Maintained benefits records in ADP Workforce Now and reconciled monthly carrier invoices totaling $2.1M, identifying $67,000 in billing discrepancies over 18 months.

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