Marlene Osei

Profile

Compassionate and detail-oriented Senior Home Health Caregiver with 9 years of experience supporting elderly and post-surgical clients in private-home and assisted-living settings. Specializes in dementia care, medication management, and ADL assistance for clients with complex, co-occurring conditions. Maintained a 98% client-retention rate across a 4-year tenure and received three consecutive agency Excellence in Care awards.

Work Experience

Lead Home Health AideMar 2020 - Present

BrightPath Home Care Services, Columbus, OH

Coordinated daily care plans for a caseload of 6 clients with Alzheimer's and Parkinson's disease, reducing behavioral-incident documentation by 34% through structured routine implementation.
Administered medications, vital-sign monitoring, and wound-care protocols for post-surgical clients, contributing to a 0% medication-error record across 4 years.
Mentored 3 newly hired aides on dementia communication techniques and agency compliance standards, cutting new-hire onboarding time by 2 weeks.

Personal Care AideJun 2017 - Feb 2020

Sunrise Senior Living — Eastland Campus, Columbus, OH

Delivered ADL support — bathing, dressing, ambulation, and meal preparation — to 12 residents per shift, maintaining a 4.9/5.0 resident-satisfaction score on quarterly surveys.
Collaborated with a 5-person interdisciplinary team including RNs and physical therapists to update 30+ individualized care plans per quarter, improving care-plan accuracy by 22%.
Introduced a fall-prevention checklist adopted facility-wide, contributing to a 41% reduction in resident falls over an 18-month period.

In-Home CaregiverAug 2015 - May 2017

ComfortFirst Care Agency, Dayton, OH

Provided 40+ hours per week of one-on-one care for two clients with ALS and COPD, enabling both to remain in their homes 14 months longer than initially projected by their care teams.
Prepared nutritionally balanced meals aligned with dietitian-prescribed plans, supporting a 9% improvement in one client's documented nutritional intake over 6 months.
Maintained detailed daily care logs and communicated updates to family members and supervising nurses, achieving zero missed-communication incidents over a 22-month period.

Skills

Certified Nursing Assistant (CNA) — Ohio, License #OH-CNA-48821CPR & First Aid Certified (American Red Cross, exp. 2028)Dementia and Alzheimer's CareMedication Administration and ManagementActivities of Daily Living (ADL) AssistanceElectronic Health Records — ClearCare, WellSkyWound Care and Post-Surgical Recovery SupportFall Prevention and Safety AssessmentVital Signs Monitoring (BP, pulse, SpO2, temperature)

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