Marisol Vega

Profile

Customer-facing retail professional with 6 years of high-volume cashier experience across grocery and big-box environments. Specializes in loss-prevention awareness, POS system troubleshooting, and cash-drawer accuracy with a 99.8% reconciliation rate over three years. Consistently ranked in the top 10% of store associates for customer satisfaction scores and upsell conversion on loyalty program enrollment.

Work Experience

Senior CashierMar 2021 - Present

Meridian Foods Market, San Antonio, TX

Processed an average of 420 customer transactions per shift with a cash-drawer variance rate under 0.2%, eliminating $3,100 in annual shrinkage attributed to till errors.
Enrolled 38 new loyalty members per month on average, outpacing store target by 27% and contributing to a 12% increase in repeat-visit revenue tracked over Q3 2023.
Trained and mentored 9 new cashier hires on POS procedures, refund protocols, and de-escalation techniques, reducing new-hire error rate by 41% in their first 30 days.

Cashier / Customer Service AssociateJun 2019 - Feb 2021

Broadstone Supercenter, San Antonio, TX

Handled 350+ daily transactions across self-checkout supervision and staffed lanes, maintaining a personal customer satisfaction rating of 4.8 out of 5.0 based on post-visit surveys.
Identified and flagged 14 instances of counterfeit currency in 18 months using UV detection tools and bill-validation protocols, preventing an estimated $2,800 in losses.
Collaborated with floor supervisors to redesign the express-lane queue process, cutting average customer wait time by 22% during peak weekend hours.

Cashier (Part-Time)Aug 2018 - May 2019

Sunrise Pharmacy & Convenience, Leon Valley, TX

Operated pharmacy point-of-sale system processing 180+ transactions daily, including insurance co-pay handling and age-restricted product verification with zero compliance violations.
Balanced end-of-day cash drawer to within $1.00 on 96% of shifts across a 9-month tenure, earning Employee of the Month recognition in February 2019.
Assisted in monthly inventory counts, reconciling 1,200+ SKUs and reducing stock discrepancy reports by 18% compared to the prior quarter.

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