Profile
Motivated high school senior at Westlake High School (GPA 3.9/4.0) with two years of part-time and volunteer experience in retail customer service and community event coordination. Skilled in social media content creation, basic bookkeeping, and bilingual communication in English and Mandarin. Increased a school club's Instagram following by 340% in one semester while managing a $1,200 fundraising campaign.
Work Experience
Sales Associate (Part-Time)Jun 2025 - Present
Lakeline Books & Co., Austin, TX
- Assist an average of 60 customers per shift by recommending titles and processing transactions, maintaining a 98% positive customer-feedback score on in-store surveys.
- Organized and restocked 1,200+ inventory items monthly using the Lightspeed POS system, reducing misplacement errors by 22% over three months.
- Trained two new seasonal hires on checkout procedures and store policies, cutting their onboarding time from five days to three.
Social Media & Events Coordinator (Volunteer)Sep 2024 - Present
Westlake High School DECA Chapter, Austin, TX
- Grew the chapter's Instagram account from 180 to 790 followers in one semester by publishing three weekly posts and two monthly Reels using Canva and CapCut.
- Coordinated logistics for the annual Regional Competition Send-Off event, managing a $1,200 budget and securing four local business sponsors.
- Designed promotional flyers and email newsletters that drove a 35% increase in new member sign-ups compared to the prior academic year.
Camp Counselor AssistantJun 2024 - Aug 2024
City of Austin Parks & Recreation — Summer Youth Camp, Austin, TX
- Supervised and engaged a group of 18 campers ages 8–12 across daily STEM and arts activities, maintaining a zero incident safety record for the full eight-week session.
- Collaborated with two lead counselors to redesign the weekly schedule, increasing camper participation in optional workshops from 55% to 80%.
- Communicated daily progress updates to 18 families via a shared app, receiving a 4.8/5.0 average satisfaction rating in end-of-session parent surveys.
Education
High School Diploma (Expected)2023 - 2027
Westlake High School, Austin, TX
GPA 3.9/4.0 | AP Language & Composition, AP Statistics, AP Macroeconomics | DECA Member | National Honor Society