Marcus T. Delgado

Profile

IT Director with 14 years of progressive infrastructure and enterprise technology leadership, specializing in cloud migration, cybersecurity governance, and cross-functional IT operations. Reduced total IT operating costs by 31% over three years while scaling infrastructure to support 4x company growth. Proven record of aligning technology roadmaps with business objectives across manufacturing, SaaS, and financial services sectors.

Work Experience

IT DirectorMar 2019 - Present

Vanterra Solutions, Austin, TX

Architected and executed a full AWS cloud migration for 11 on-premises workloads, cutting infrastructure spend by $1.4M annually and reducing system downtime from 99.1% to 99.97% availability.
Built and led a 22-person IT department spanning helpdesk, network engineering, and cybersecurity, reducing mean time to resolution (MTTR) by 44% through tiered escalation redesign and SLA enforcement.
Deployed a zero-trust network access (ZTNA) framework across 6 office locations and 1,200+ endpoints, achieving SOC 2 Type II certification and eliminating 3 critical audit findings within 18 months.

Senior IT ManagerJun 2015 - Feb 2019

Caldwell Financial Group, Dallas, TX

Managed a $6.2M annual IT budget and a team of 14, delivering 97% of projects on time and under budget across a 3-year digital transformation initiative.
Implemented a Cisco SD-WAN rollout across 9 regional offices, improving WAN throughput by 58% and reducing circuit costs by $420K per year.
Led vendor consolidation effort that reduced the software vendor roster from 47 to 19, saving $310K annually while improving contract SLA compliance from 71% to 94%.

IT Infrastructure ManagerAug 2011 - May 2015

Ironbridge Manufacturing, Fort Worth, TX

Oversaw a 3-year server virtualization project using VMware vSphere, consolidating 140 physical servers to 18 hosts and reducing data center power consumption by 39%.
Negotiated and managed a $1.1M ERP (SAP S/4HANA) implementation, delivering the project 6 weeks ahead of schedule with zero production data loss.
Established the company's first formal IT disaster recovery plan, achieving an RTO of 4 hours and RPO of 1 hour, verified through biannual tabletop exercises.

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