Marcus T. Delgado

Profile

PMP-certified IT Project Manager with 11 years delivering enterprise software, cloud migration, and infrastructure programs across financial services and healthcare. Specializes in Agile-Waterfall hybrid delivery and cross-functional stakeholder alignment for programs up to $14M. Most recently reduced average project cycle time by 23% across a 40-person delivery org by standardizing sprint cadences and risk escalation protocols.

Work Experience

Senior IT Project ManagerMar 2020 - Present

Crestline Financial Group, Austin, TX

Orchestrated a 14-month, $11.2M core banking platform migration to AWS, delivering 6 days ahead of schedule and 4% under budget while maintaining 99.97% uptime during cutover.
Standardized a hybrid Agile-Waterfall delivery framework across 7 concurrent programs, reducing change-request rework by 31% and improving on-time delivery rates from 61% to 88% in 18 months.
Managed a vendor portfolio of 9 third-party technology partners, renegotiating SLAs that cut incident response time from 4 hours to 47 minutes and saved $380K annually in penalty exposure.

IT Project ManagerJun 2016 - Feb 2020

Vantara Health Systems, Dallas, TX

Led end-to-end EHR integration project connecting 22 clinic sites to a centralized Epic platform, completing 3 weeks early and enabling $2.1M in annual administrative cost savings.
Built and maintained a resource capacity model for a 28-person blended team, reducing bench time by 19% and eliminating a projected $640K contractor overspend in FY2018.
Championed a PMO-wide risk register process adopted by 4 additional project managers, cutting unplanned escalations to the C-suite by 44% over two annual cycles.

Associate IT Project ManagerAug 2013 - May 2016

Nexbridge Technology Solutions, San Antonio, TX

Coordinated infrastructure refresh across 14 branch offices—replacing 340 endpoints and upgrading network switching—completed on a 90-day timeline with zero business-day downtime.
Tracked scope, schedule, and budget for 6 simultaneous Tier-2 projects totaling $3.4M, maintaining budget variance below 2% across all engagements.
Facilitated bi-weekly steering committee reviews for senior leadership, producing dashboards that condensed 60-page status reports into a single-page RAG format adopted org-wide.

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