Mara Delgado

Profile

Clinical Lab Technician with 6 years of experience in high-volume hospital and reference laboratory settings, specializing in hematology, urinalysis, and blood bank procedures. Proficient in operating and troubleshooting Sysmex XN-series and Beckman Coulter analyzers, with a consistent record of maintaining QC compliance above 99.5%. Reduced average specimen turnaround time by 18% at Banner Health through workflow redesign and cross-training initiatives.

Work Experience

Clinical Lab Technician IIMar 2021 - Present

Banner Desert Medical Center, Mesa, AZ

Processed and analyzed an average of 340 specimens per shift across hematology, chemistry, and coagulation departments, maintaining a critical-value reporting accuracy rate of 100% over 3 consecutive years.
Identified a recurring QC drift in the Sysmex XN-3000 CBC analyzer and coordinated with the vendor to recalibrate reagent ratios, eliminating 14 repeat-run incidents per month and saving approximately $8,400 annually in reagent waste.
Mentored 3 new MLT graduates during onboarding rotations, reducing their competency sign-off timeline from 12 weeks to 9 weeks by developing a structured bench checklist and daily feedback protocol.

Lab Technician IJun 2018 - Feb 2021

Sonora Quest Laboratories, Tempe, AZ

Performed urinalysis, blood typing, and routine chemistry panels on 200+ outpatient specimens daily with a specimen rejection rate consistently below 0.8%, against a department benchmark of 1.5%.
Led a 6-week phlebotomy coverage rotation during a staffing shortage, collecting 1,100+ draws without a single adverse event or patient complaint logged.
Updated 22 standard operating procedures to align with revised CLSI guidelines, contributing to a CAP inspection score of 98.4% — the highest the site had achieved in 5 years.

Lab Assistant (Intern)Jan 2018 - May 2018

Maricopa County Public Health Laboratory, Phoenix, AZ

Assisted senior technicians in processing 80–120 environmental and clinical samples per day during a 5-month public health internship under direct CLIA-compliant supervision.
Maintained specimen storage logs and cold-chain documentation for 400+ samples, achieving zero chain-of-custody discrepancies across the entire rotation.
Participated in a pilot project validating a new Legionella PCR assay, contributing data entry and result verification for 310 samples that supported the assay's formal implementation.

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