Marcus T. Delgado

Profile

Supply-chain operations leader with 11 years directing domestic and international freight, warehouse networks, and 3PL partnerships across manufacturing and e-commerce verticals. Specializes in carrier contract negotiation, S&OP alignment, and lean process redesign. Reduced freight spend by $2.1M and cut order-to-ship cycle time by 31% across two consecutive roles.

Work Experience

Senior Logistics ManagerMar 2020 - Present

Cortland Industrial Supply Co., Columbus, OH

Renegotiated LTL and FTL carrier contracts with 14 regional carriers, cutting annual freight costs by $1.4M (18%) while maintaining a 99.2% on-time delivery rate across 6 distribution centers.
Redesigned inbound receiving workflow using value-stream mapping, reducing dock-to-stock cycle time from 52 hours to 29 hours and eliminating $340K in annual demurrage charges.
Built and mentored a 9-person logistics coordinator team, achieving a 94% retention rate over three years and reducing average ticket-resolution time from 4.1 hours to 1.6 hours.

Logistics ManagerJun 2016 - Feb 2020

Vantage Fulfillment Partners, Cincinnati, OH

Managed 3PL relationships across 4 fulfillment centers processing 18,000+ orders per day during peak season, sustaining a 98.7% order accuracy rate through standardized SLA scorecards.
Implemented a TMS (Oracle Transportation Management) integration that automated carrier selection for 73% of shipments, reducing manual routing labor by 2,200 hours annually.
Led a cross-functional project to consolidate 3 regional warehouses into 1 centralized hub, delivering $680K in annual fixed-cost savings and reducing average shipping distance by 22%.

Logistics CoordinatorAug 2013 - May 2016

Meridian Consumer Goods LLC, Dayton, OH

Coordinated daily outbound shipments of 900–1,200 SKUs across 38 retail accounts, maintaining 97.4% fill-rate compliance with zero chargebacks over a 24-month stretch.
Negotiated spot-market freight rates during Q4 surge periods, saving an average of $94K per peak season versus published tariffs.
Built a shipment-tracking dashboard in Excel/Power Query that cut carrier status inquiries by 60% and gave account managers real-time visibility into 100% of open orders.

Skills

Transportation Management Systems (Oracle TMS, MercuryGate)S&OP Planning & Demand ForecastingLTL / FTL / Intermodal Carrier NegotiationWarehouse Management Systems (WMS)3PL Vendor Management & SLA GovernanceLean / Six Sigma (Green Belt Certified)KPI Dashboard Development (Power BI, Tableau)Customs Compliance & Import/Export RegulationsSAP ERP — Supply Chain Module

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