Daniela Reyes

Profile

Certified Medical Assistant with 6 years of experience in high-volume family medicine and urgent care settings. Skilled in phlebotomy, EHR documentation, and patient triage, with a track record of reducing patient wait times and improving care team efficiency. Bilingual in English and Spanish, supporting improved health literacy outcomes for a predominantly Hispanic patient population.

Work Experience

Lead Medical AssistantMar 2021 - Present

Sonoran Family Health Center, Phoenix, AZ

Supervised a team of 4 MAs across 2 clinic pods, reducing documentation errors by 34% after implementing a standardized EHR charting protocol.
Performed an average of 28 patient intakes per shift, including vitals, medical history review, and chief complaint documentation, contributing to a 19% reduction in physician wait time.
Administered over 1,200 immunizations and processed 900+ lab specimens annually with a 99.6% labeling accuracy rate, earning zero critical incidents over 3 years.

Medical AssistantJun 2019 - Feb 2021

CareNow Urgent Care – Camelback Clinic, Phoenix, AZ

Triaged 40–55 patients daily in a fast-paced urgent care environment, accurately prioritizing acuity levels and cutting average door-to-provider time by 12 minutes.
Performed EKGs, wound care, splinting, and urinalysis in-house, reducing the need for external referrals by 18% and saving patients an estimated $75–$150 per visit.
Maintained inventory of 300+ medical supplies and managed biohazard disposal compliance, achieving a 100% pass rate on all quarterly safety audits.

Medical Assistant ExternJan 2019 - May 2019

Desert Ridge Internal Medicine, Scottsdale, AZ

Completed 240-hour clinical externship supporting 3 physicians with patient rooming, specimen collection, and prior authorization follow-ups for 15–20 patients per day.
Assisted with in-office procedures including joint injections and skin biopsies, maintaining sterile field and instrument preparation with zero sterility breaches logged.
Updated and reconciled medication lists for 80+ patients in AthenaHealth EHR, improving prescription accuracy flagged by the supervising provider during chart reviews.

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