Renata Okonkwo

Profile

Certified Professional Biller (CPB) with 9 years of experience in multi-specialty revenue cycle management for outpatient and inpatient settings. Specializes in ICD-10/CPT coding accuracy, denial management, and payer contract compliance across Medicare, Medicaid, and commercial insurers. Reduced denial rate from 14% to 4.8% at current employer and recovered $1.2M in previously written-off AR within 18 months.

Work Experience

Senior Medical Billing SpecialistMar 2020 - Present

Lakefront Physician Group, Columbus, OH

Audited and resubmitted 3,400+ denied claims annually, reducing the facility's overall denial rate from 14% to 4.8% and recovering $1.2M in AR within 18 months.
Streamlined charge-entry workflows by implementing batch-verification checkpoints in AdvancedMD, cutting average claim submission lag from 6 days to 1.5 days and improving clean-claim rate to 97.3%.
Mentored a team of 4 junior billers, delivering bi-weekly coding accuracy reviews that lifted team-wide first-pass resolution rate by 22 percentage points over two years.

Medical Billing SpecialistJun 2016 - Feb 2020

Meridian Orthopedic Associates, Dayton, OH

Managed end-to-end billing for a 12-provider orthopedic practice processing 1,800+ claims per month across Medicare, Medicaid, and 9 commercial payers with a 95.1% first-pass acceptance rate.
Identified systematic CPT upcoding errors during a routine self-audit and corrected 640 claims, preventing an estimated $280K in potential compliance penalties before external review.
Negotiated payment plans for 310 self-pay patients totaling $415K in outstanding balances, collecting 89% of negotiated amounts within 90 days.

Billing & Coding CoordinatorAug 2014 - May 2016

CarePoint Family Medicine, Springfield, OH

Processed and submitted 900+ monthly claims for a 5-provider primary care clinic, maintaining a claim accuracy rate of 96% during first year of independent responsibility.
Cross-trained in front-desk eligibility verification, reducing insurance-related claim rejections by 31% by catching coverage gaps prior to patient visits.
Transitioned practice billing from paper to Kareo EHR/PM platform, completing full data migration for 4,200 active patient records with zero billing interruption over a 3-week cutover.

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