Marcus T. Holloway

Profile

Decorated U.S. Army veteran with 12 years of progressive leadership in high-stakes logistics, supply chain operations, and cross-functional team management across three overseas deployments. Directed $42M in equipment accountability and coordinated movement operations for units of 400+ personnel with zero critical asset loss. Transitioning to civilian operations management with a PMP certification and a record of cutting process inefficiencies by 30% or more.

Work Experience

Logistics Operations ManagerMar 2023 - Present

Ironclad Defense Solutions (Contract), Fort Sam Houston, TX

Streamlined inbound and outbound freight coordination for a 14-site network, reducing average delivery cycle time by 22% within the first six months.
Managed a cross-trained team of 18 logistics coordinators, achieving a 96% on-time fulfillment rate across 3,200+ monthly shipments valued at $8.1M.
Designed a standardized inventory audit protocol adopted company-wide, cutting reconciliation discrepancies by 34% and saving an estimated $180K annually.

Senior Logistics Noncommissioned Officer (Staff Sergeant, E-6)Jun 2015 - Feb 2023

U.S. Army, 1st Cavalry Division, Fort Hood, TX / Overseas

Oversaw accountability and redistribution of $42M in sensitive equipment across three combat deployments to Iraq and Kuwait, maintaining a 100% asset accountability rate throughout all rotations.
Led a 27-person logistics platoon through 18-month operational cycle, coordinating fuel, ammunition, and supply convoys covering 11,000+ kilometers with zero mission-critical delays.
Developed a cross-training program for 60 junior soldiers on automated supply systems (GCSS-Army), reducing data entry errors by 41% and cutting monthly reconciliation time from 14 hours to 8 hours.

Supply Sergeant (Sergeant, E-5)Aug 2011 - May 2015

U.S. Army, 82nd Airborne Division, Fort Bragg, NC

Managed Class II/IV supply operations for a 180-person airborne infantry battalion, sustaining 99.2% property accountability across four major readiness inspections.
Negotiated priority requisitions with Defense Logistics Agency contacts to source 340 critical line items under compressed timelines, reducing backorder queue by 28% in 90 days.
Mentored and evaluated 12 junior supply specialists, with 9 earning early promotion recommendations — a 75% accelerated-promotion rate against a division average of 31%.

Education

B.S. in Supply Chain Management2020 - 2023

Western Governors University, Online

Completed while on active duty; 3.8 GPA; coursework in procurement, demand planning, and operations analytics

Warrior Leader Course (WLC) — Commandant's List2015 - 2015

U.S. Army Noncommissioned Officer Academy, Fort Jackson, SC

Graduated top 5% of class; recognized for leadership under operational stress

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