Diane Kowalski

Profile

Senior Office Administrator with 9 years of experience supporting C-suite executives and cross-functional teams in fast-paced corporate and healthcare environments. Specializes in vendor contract negotiation, facilities coordination, and process automation that reduces administrative overhead. Reduced office supply costs by 22% and cut onboarding paperwork processing time from 5 days to 1 by implementing digital workflows.

Work Experience

Senior Office AdministratorMar 2019 - Present

Meridian Health Partners, Columbus, OH

Overhauled vendor procurement process by consolidating 14 supplier contracts into 4 preferred agreements, saving $38,000 annually in office and facilities spend.
Implemented DocuSign-based digital onboarding workflow that reduced new-hire paperwork processing time from 5 business days to 1, supporting a team of 210 employees across 3 sites.
Coordinated scheduling and logistics for 60+ executive meetings and off-site leadership retreats per year, achieving a 98% on-time start rate and zero double-booking incidents.

Office AdministratorJun 2016 - Feb 2019

Calloway & Fitch Consulting, Columbus, OH

Managed front-office operations for a 45-person consulting firm, handling calendaring, travel booking, and expense reconciliation totaling $180,000 annually.
Negotiated a new copier and print services contract that cut per-page costs by 31% and eliminated a $6,200 annual overage fee.
Trained and supervised 2 administrative assistants, reducing manager-escalated support requests by 40% within the first quarter.

Administrative AssistantAug 2014 - May 2016

Lakeview Property Group, Dublin, OH

Supported 6 property managers with lease documentation, tenant correspondence, and filing, maintaining a 100% on-time document submission rate across 200+ active lease files.
Built and maintained an Excel-based lease expiration tracker that eliminated 3 missed renewal deadlines in the first 6 months of use.
Answered and routed 80+ inbound calls daily, achieving a 4.8/5 satisfaction rating in quarterly tenant surveys.

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