Profile
Board-certified Physician Assistant with 9 years of experience in high-volume emergency and urgent care settings across Level I trauma centers and freestanding ERs. Specializes in acute injury management, procedural medicine, and rapid diagnostic workups for undifferentiated presentations. Reduced patient left-without-being-seen rates by 31% at current facility through triage protocol redesign and PA-led fast-track implementation.
Work Experience
Lead Physician Assistant – Emergency DepartmentMar 2019 - Present
Seton Highland Medical Center, Austin, TX
- Manage 28–34 patients per 12-hour shift independently, achieving a door-to-provider time of 11 minutes against a department benchmark of 18 minutes.
- Designed and implemented a PA-led fast-track program that diverted 22% of ESI-4 and ESI-5 patients from main ED flow, cutting average LOS for low-acuity cases from 3.1 hours to 1.4 hours.
- Mentored 4 new PA graduates through 90-day onboarding rotations, with all 4 achieving independent practice status ahead of schedule and scoring in the top quartile on department competency assessments.
Physician Assistant – Urgent CareJun 2016 - Feb 2019
CareNow Urgent Care (HCA Healthcare Affiliate), Round Rock, TX
- Evaluated and treated 55–70 patients daily across a two-site urgent care network, maintaining a patient satisfaction Press Ganey score of 91st percentile for 18 consecutive months.
- Performed over 1,200 minor surgical procedures annually including laceration repairs, I&D, splinting, and joint injections, with a 0.4% complication rate well below the 2.1% national benchmark.
- Introduced point-of-care ultrasound (POCUS) protocols for soft-tissue and musculoskeletal assessments, reducing unnecessary ED transfers by 17% and saving the network an estimated $280,000 annually.
Physician Assistant – Family MedicineAug 2014 - May 2016
Lone Star Primary Care Group, San Marcos, TX
- Carried a panel of 1,800 patients, managing chronic disease states including T2DM, hypertension, and COPD, achieving an HbA1c control rate of 74% versus a state average of 61%.
- Collaborated with care coordinators to reduce 30-day hospital readmission rates for CHF patients from 19% to 11% through structured discharge education and follow-up call protocols.
- Streamlined prior authorization workflows using EHR-embedded templates, cutting average approval turnaround from 4.8 days to 1.9 days and freeing 6 hours of staff time per week.
Education
Master of Science, Physician Assistant Studies2012 - 2014
University of Texas Health Science Center, San Antonio, TX
Graduated with Distinction; Clinical rotations in EM, surgery, internal medicine, and pediatrics
Bachelor of Science, Biology2008 - 2012
Texas State University, San Marcos, TX
Cum Laude; Pre-Health Honors Program