Profile
Senior Product Designer with 8 years of experience shipping consumer and B2B SaaS products across fintech and health-tech verticals. Specializes in end-to-end UX — from discovery research and journey mapping to high-fidelity Figma prototypes and design-system governance. Led a redesign that cut customer support tickets by 34% and contributed to a $12M ARR expansion for a Series B startup.
Work Experience
Senior Product DesignerMar 2021 - Present
Meridian Health Technologies, Austin, TX
- Owned end-to-end redesign of the patient onboarding flow for a 400K-user telehealth platform, reducing drop-off by 41% and cutting average onboarding time from 9 minutes to 4.5 minutes.
- Built and maintained a 280-component Figma design system adopted by 12 engineers and 3 designers, reducing design-to-dev handoff time by 30% and eliminating a recurring class of UI inconsistency bugs.
- Conducted 6 rounds of moderated usability testing (n=8 per round) and translated findings into a prioritized backlog that shipped 22 improvements across 3 quarterly releases.
Product DesignerJun 2018 - Feb 2021
Stackline Financial, Denver, CO
- Redesigned the core transaction dashboard for a personal finance app with 1.2M monthly active users, increasing daily active usage by 18% within 60 days of launch as measured by Mixpanel.
- Partnered with 2 PMs and a 6-person engineering squad to deliver a mobile-first bill-splitting feature from concept to App Store release in 14 weeks, earning a 4.7-star rating across 3,200 reviews.
- Defined and ran a quarterly design-critique cadence that upskilled 4 junior designers, two of whom were promoted within 18 months.
UX DesignerAug 2016 - May 2018
Bravo Agency, Chicago, IL
- Designed responsive web experiences for 11 client brands across retail and media, consistently delivering final assets within scope and on timelines averaging 8 weeks per engagement.
- Introduced an atomic design workflow in Sketch that cut asset-production time by 25% and became the agency's standard process within 3 months.
- Collaborated directly with clients in weekly stakeholder reviews, reducing revision rounds from an average of 4.2 to 1.8 per project.
Education
B.F.A. in Interaction Design2012 - 2016
School of the Art Institute of Chicago, Chicago, IL
Graduated with Honors; Senior Thesis recognized as Best in Show, Interaction Design track