Profile
Licensed Clinical Social Worker with 9 years of experience in community mental health and child welfare, specializing in trauma-informed care and crisis intervention. Managed caseloads of 45+ clients simultaneously while maintaining a 91% treatment-plan adherence rate across a high-need urban population. Bilingual (English/Spanish) practitioner with a proven record of reducing psychiatric hospitalizations through evidence-based outpatient programming.
Work Experience
Senior Clinical Social WorkerMar 2020 - Present
Mile High Community Health Center, Denver, CO
- Carry an active caseload of 52 adult clients with co-occurring disorders, achieving a 91% treatment-plan adherence rate through weekly individual and group CBT sessions.
- Led implementation of a trauma-informed care protocol across a 12-clinician team, reducing client no-show rates by 34% within the first six months of adoption.
- Coordinate with Denver County child protective services on 15–20 dual-involvement cases per quarter, contributing to a 28% reduction in family reunification timelines.
Child Welfare Case ManagerJun 2016 - Feb 2020
Bright Futures Family Services, Aurora, CO
- Managed a caseload of 38 at-risk youth and families under Colorado Department of Human Services guidelines, achieving court-ordered case closure for 82% of families within the target timeframe.
- Designed and facilitated a 10-week parenting skills workshop attended by 120+ caregivers annually, resulting in a 41% decrease in substantiated neglect re-reports among participants.
- Supervised 3 MSW interns per semester, providing 2 hours of individual clinical supervision weekly and leading biweekly case consultation groups.
Crisis Intervention SpecialistAug 2014 - May 2016
SafeLink Behavioral Health, Colorado Springs, CO
- Responded to an average of 22 crisis calls per shift via a 24/7 mobile crisis unit, de-escalating 89% of contacts without requiring emergency psychiatric transport.
- Screened and assessed walk-in clients for suicide risk using the Columbia Suicide Severity Rating Scale (C-SSRS), initiating 72-hour holds for 14% of cases within established safety thresholds.
- Built referral partnerships with 8 community housing and substance-use agencies, cutting average time-to-placement for homeless clients from 11 days to 4 days.
Education
Master of Social Work (MSW), Clinical Concentration2012 - 2014
University of Denver, Graduate School of Social Work, Denver, CO
Field placement: Denver Health psychiatric inpatient unit; graduate fellowship recipient
Bachelor of Arts in Psychology2008 - 2012
University of Colorado Colorado Springs, Colorado Springs, CO
Minor in Sociology; Dean's List 4 semesters