Marcus J. Delacroix

Profile

Senior Technical Project Manager with 11 years delivering cloud infrastructure, SaaS platform, and enterprise integration programs at scale. PMP-certified specialist in Agile/SAFe environments with a track record of shipping complex, multi-team initiatives on time and under budget. Reduced average release cycle by 34% at Veritas Systems and managed a combined portfolio exceeding $28M across concurrent programs.

Work Experience

Senior Technical Project ManagerMar 2020 - Present

Veritas Systems Group, Austin, TX

Orchestrated migration of 14 legacy microservices to AWS (ECS + RDS Aurora), cutting infrastructure costs by $1.2M annually and reducing P1 incidents by 41% within six months of go-live.
Led a 27-person cross-functional team across engineering, QA, and DevSecOps to deliver a HIPAA-compliant patient-data platform three weeks ahead of a hard regulatory deadline, avoiding $450K in potential penalties.
Implemented SAFe PI Planning cadence across four Agile Release Trains, compressing average feature delivery time from 18 weeks to 12 weeks and raising team velocity consistency to 94%.

Technical Project ManagerJun 2016 - Feb 2020

Orion Digital Solutions, Denver, CO

Managed end-to-end delivery of a $6.4M Salesforce CPQ + ERP integration for a 1,200-seat enterprise client, achieving go-live with zero critical post-launch defects and a 99.6% data-migration accuracy rate.
Standardized the PMO's risk-register and change-control process across nine concurrent projects, reducing scope creep incidents by 28% and improving on-time delivery rate from 67% to 89% in 18 months.
Mentored five junior PMs through PMP certification prep, all five passing on first attempt; team attrition dropped from 22% to 8% year-over-year.

IT Project CoordinatorAug 2013 - May 2016

Clearpath Technology Partners, Dallas, TX

Coordinated deployment of a network-refresh program spanning 38 branch locations, delivering all sites within a 14-week window and 4% under the $820K budget.
Tracked milestones and resource allocation for seven simultaneous infrastructure projects using MS Project and JIRA, maintaining 100% on-time status reporting to C-suite stakeholders.
Drafted and maintained technical SOWs, RFPs, and vendor SLAs that reduced contract dispute resolution time by an average of 11 days per incident.

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