Marcus T. Delgado

Profile

Warehouse professional with 9 years of distribution-center experience spanning receiving, pick-and-pack, and inventory control for high-volume e-commerce and retail operations. Certified reach-truck and stand-up forklift operator with a zero-incident safety record across six consecutive years. Reduced mis-ship rate by 34% at current employer through a barcode-audit process adopted site-wide.

Work Experience

Senior Warehouse AssociateMar 2019 - Present

Hartwell Distribution Co., Columbus, OH

Operate RF scanners and WMS (Manhattan Associates) to fulfill 1,200+ daily pick orders with a 99.7% accuracy rate, cutting customer returns by 22% year-over-year.
Led a 6-person receiving team during peak season, processing inbound freight volumes of 18,000 units per week and reducing dock-to-shelf cycle time from 4.1 hours to 2.6 hours.
Designed a barcode double-scan audit protocol adopted across all 3 shifts, decreasing mis-shipments by 34% and saving an estimated $47,000 annually in re-ship costs.

Warehouse Associate IIJun 2016 - Feb 2019

Centurion Fulfillment Services, Dayton, OH

Picked and packed 900–1,100 orders per shift in a 280,000 sq ft fulfillment center, consistently ranking in the top 10% of floor associates for units-per-hour throughput.
Operated stand-up counterbalance forklift to stage outbound pallets, moving an average of 60 pallets per shift with zero product damage incidents over 2.5 years.
Trained 14 new hires on safety protocols, WMS navigation, and pick-path efficiency, reducing new-associate ramp time from 3 weeks to 11 days.

Shipping & Receiving ClerkAug 2014 - May 2016

Bridgeway Auto Parts Warehouse, Springfield, OH

Processed 200–300 inbound and outbound shipments daily using UPS WorldShip and FedEx Ship Manager, maintaining a 98.4% on-time dispatch rate.
Reconciled physical inventory counts against ERP records monthly, identifying and correcting $12,000 in shrinkage discrepancies over an 18-month period.
Reorganized bin-location labeling system for 4,800 SKUs, cutting average item-locate time by 40% and eliminating a recurring bottleneck during afternoon pick windows.

Skills

Forklift Operation (Reach Truck, Stand-Up Counterbalance — OSHA Certified)

Warehouse Management Systems (Manhattan Associates, SAP EWM)

RF Scanner & Barcode Verification

Inventory Control & Cycle Counting

Pick, Pack & Ship Operations

Pallet Jack Operation (Electric & Manual)

OSHA 10 Certified

Shipping Software (UPS WorldShip, FedEx Ship Manager)

Hazmat Handling (DOT Compliant)

Profile

Work Experience

Education

Skills

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