Resume example

IT Support Specialist resume example

An IT Support Specialist resume must clear ATS keyword filters for certifications and tooling while showing hiring managers a clear record of measurable impact. This example does both by leading with a certification-anchored summary and quantified bullets at every role.

What makes this resume work

• The summary names both CompTIA certifications in the first sentence, which satisfies ATS filters before a human ever reads the document.
• Every bullet opens with a strong action verb and closes with a specific number — percentages, ticket counts, or time saved — so the impact is impossible to skim past.
• Skills are listed as complete, searchable phrases (e.g., 'Microsoft Intune / Endpoint Manager') rather than single words, matching the exact strings recruiters enter into applicant tracking systems.
• The career progression from Junior Technician to Specialist II is explicit across three roles, demonstrating growth without requiring the hiring manager to do the math.

Keywords that help you pass the ATS

Work the ones that fit your experience into your resume, naturally, not stuffed.